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Information on our solution clusters can be found here:

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Retail & Wholesale

Our solutions for the retail and wholesale industry

The retail and wholesale industry faces new challenges all the time, whether in the form of increasing pressure on prices, globalized markets, online review and rating sites, or new forms of customer communication. A technique known as multi-channeling offers an excellent way of distinguishing yourself from your competitors. Multi-channeling is a strategy in which a company uses a variety of channels to reach its customers, such as retail outlets, mail-order businesses, and online stores. Bosch Service Solutions’ comprehensive portfolio can help your company turn the challenges of the retail and wholesale industry into competitive advantages that will impress your customers and boost the success of your business.

 

Customer Care Services

Our customers include retailers and wholesalers in the fields of clothing, cosmetics, tools, garden equipment, and food. We manage customer care processes such as feedback management and technical hotlines on our customers’ behalf – services that enable them to respond quickly to changing market conditions and establish valuable and robust customer relationships.
We provide our services in 15 countries and in more than 30 languages. Our customers are impressed with our innovative solutions – and we think you will be, too.

Other solutions we offer

Our portfolio of Monitoring Solutions include elevator emergency support and other monitoring services typically required by retail businesses.