Fallback Solutions

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Our three Service Clusters

We can offer your company tailored services in the fields of Customer Experience, Mobility und Monitoring – worldwide, and in more than 30 languages. We are particularly skilled at exploiting the opportunities offered by the Internet of Things and Services. By pooling processes we are able to tap into significant potential for efficiency and synergies.


Customer Experience Services

Our services in the fields of contact management, hotlines, IT & technical help desks, sales campaigns, and social media can boost the level of service you offer and strengthen your relationships with your customers.

Mobility Services

We offer a full portfolio of networked mobility services in the automotive sector including eCall, mobile security, breakdown assistance, and information services. By taking advantage of the services we offer, you can clearly distinguish yourself from the competition and offer significant value and benefits to your customers.


Monitoring Solutions

To help protect your goods and keep your property secure, we offer reliable, high-quality services in the fields of alarm management and intervention, including remote video surveillance, elevator alarm systems, and smart home services.