SSON Special Excellence Award “Robotics“
Bosch Service Solutions received the 2016 SSON Special Excellence Award “Robotics”. The Shared Services team and its international project RoboCorp for indirect purchasing delivered outstanding results demonstrating the benefits of robotic process automation (RPA). The Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals in the world. SSON's Excellence Awards represent annual achievements of the highest level for shared services operations around the globe.
Bosch Service Solutions has been honored with the 2016 “Best technical support” and “Best marketing” SafeLine Awards. The SafeLine Group is one of the world’s largest emergency telephone manufacturer.
CCV Quality Award
Bosch Service Solutions has been honored with the 2015 CCV Quality Award of the German call center sector, in the Customer Satisfaction category. This is the most prestigious award in the industry.
Social CRM Award
Bosch Service Solutions has been honored with the Social CRM Award 2015. The Social CRM Award honors companies who successfully position themselves though an innovative approach to CRM via social media.