BOSCH CUSTOMER SERVICE
Give your customers a helping hand
Comprehensive customer support for maximum satisfaction
Every customer is unique – and a company's customer service needs are just as individual. We handle customer requests over all inbound channels, from basic information to complex booking processes for valuable goods. We optimize services using the latest technologies and Service Design methods.
Fulfilling your brand promise
Deep understanding of brand value leading to professional brand specific representation
Lower costs
Constant process analyses save time and money
Transparency
All-in-one solutions facilitate transparency and troubleshooting
Why Bosch is the right partner for you
Service design expertise
Our solutions are designed based on the needs of your customers and your business goals.
Transformation approach
We apply innovative technology in order to deliver a unique customer experience and maximum efficiency.
Outcome-based business models
Our long-term strategic partnerships are based on contractual models which aim to increase the commercial success of our clients.
Delivery capabilities
We deliver services in Bosch quality with highest data security and compliance standards.
Multilingual, global services
With our global network of delivery sites, we provide services in approx. 40 languages.
Agility and customer centricity
We are quick to adapt and customize our services to the changing needs of our clients.
