A woman stands by the self service machine at the airport

Self Service: Optimized self-services for improved customer satisfaction

What we do

We provide methodologies, technology solutions and skilled personnel to optimize customer self-service, e.g. through smart search and FAQ solutions based on natural language processing (incl. self-service content management). Voice portals, chat bots and virtual assistants as well as augmented reality applications that connect the digital with the real world.

How you benefit from our service:

Reduced contact volumes due to higher self-service rate

24/7 services due to automated service solutions

Easier understanding through augmented reality

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