A mechanic stands in front of an open bonnet and holds a tablet in his hand.

Bosch Workshop Support Services: Automated front- and backend solutions for workshops

What we do

If a vehicle needs to be repaired, we automate the communication between customers and workshops. We prepare diagnostic data and make it available to the workshop. The customer receives the appointment confirmation via email and SMS.

How you benefit from our service:

Optimization of workshop processes

Optimization of own workshop capacity utilization

Fully digitalized front- and backend solution

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Faster and consistent handling of customer queries

Increase of customer experience through smooth processes

Automated communication decreases manual effort

How the driver benefits from Bosch Workshop Support Services:

  • We take care and speed up the organizational task of finding the right workshop and making an appointment
  • Increased transparency on work packages and time required
  • Can trust that OEM original or approved spare parts are being used

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