Discovery & Service Analysis: Analyze the process to fulfill end customers’ needs
What we do
We provide methodologies, technology solutions and skilled personnel to analyze the complete as-is process chain for identification of optimization opportunities in a discovery session with the client. We conduct a GAP-Analysis and define a value proposition while understanding clients’ and end customer needs. Brainstorming ideas based on workflow and report analyses. Identify potential for transformation with ideal combination of people, technology and processes to create a first high level concept.