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Bosch Customer Service: Comprehensive customer support for maximum satisfaction

A woman is sitting in front of her laptop and is on the phone, she has a credit card in her hand

Every customer is unique – and a company's customer service needs are just as individual. We handle customer requests over all inbound channels, from basic information to complex booking processes for valuable goods. We optimize services using the latest technologies and Service Design methods.

Fulfilling your brand promise

Deep understanding of brand value leading to professional brand specific representation

Lower costs

Constant process analyses save time and money


All-in-one solutions facilitate transparency and troubleshooting

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Why Bosch is the right partner for you

Service design expertise

Our solutions are designed based on the needs of your customers and your business goals.

Transformation approach

We apply innovative technology in order to deliver a unique customer experience and maximum efficiency.

Outcome-based business models

Our long-term strategic partnerships are based on contractual models which aim to increase the commercial success of our clients.

Delivery capabilities

We deliver services in Bosch quality with highest data security and compliance standards.

Multilingual, global services

With our global network of delivery sites, we provide services in approx. 40 languages.

Agility and customer centricity

We are quick to adapt and customize our services to the changing needs of our clients.

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