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Data Analytics: Collecting and analyzing data to understand important users

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What we do

We use methodologies, technology solutions and skilled personnel to develop a data strategy around your business and service needs, including the right analytics and technology infrastructure and tools. A data management framework for data collection and understanding, ensuring highest standards of data privacy and security. Use case management built around the needs and objectives of the users. We offer consulting, set-up and conduction of surveys (online, phone) as well as analysis and derivation of recommendations.

How you benefit from our service:

Increase of sales due to targeted sales measures

Cost reduction due to improved workflows and agent performance

Enhance customer experience

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Why Bosch is the right partner for you

Service design expertise

Our solutions are designed based on the needs of your customers and your business goals.

Transformation approach

We apply innovative technology in order to deliver a unique customer experience and maximum efficiency.

Outcome-based business models

Our long-term strategic partnerships are based on contractual models which aim to increase the commercial success of our clients.

Delivery capabilities

We deliver services in Bosch quality with highest data security and compliance standards.

Multilingual, global services

With our global network of delivery sites, we provide services in approx. 40 languages.

Agility and customer centricity

We are quick to adapt and customize our services to the changing needs of our clients.

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