Most drivers do not know how to react after an accident and what exactly to do. In this challenging situation, we help to clarify important questions with our Bosch Accident Management.
At the scene of accident
- Where exactly am I located at?
- What do I have to do?
- Should I call the police and/or an ambulance?
- Is there anyone else I should notify, e.g. insurance, automobile club?
- How should I behave towards the other party involved?
After the accident
- Which services am I eligible to?
- Which forms are relevant and which deadlines do I have to meet?
- How do I get an assessor and legal assistance?
- Who will pay for everything and when?
- Which repairs are required and how long will they take?
What we do
We digitize the whole accident management process and combine various service elements into an integrated accident solution. According to customer requirements we can integrate , Claim Management, Administrative Service, , Legal Service and additional individual service elements. We are the central point of contact for everyone involved.
How you benefit from our service:
Improved customer journey and satisfaction
Coverage of the complete accident value chain
Integration of all involved parties (lawyer, assessor, insurance, automobile club)
Ability to define and integrate preferred partners (e.g. own workshops)
How the driver benefits from Bosch Accident Management:
- Support in stressful situation, which the driver is not familiar with
- Time consuming organizational tasks are being taken care of for the driver
- Entire process from crash to claims settlement is shortened