BOSCH SHARED SERVICES
Combining strength to create intelligent service solutions
From Bosch – for Bosch
As an in-house service provider, Bosch Service Solutions supports the Bosch Group with all central internal processes in areas including Finance and Accounting, Purchasing and Human Resource Management, as well as Marketing and Sales. We pool administrative tasks and ensure efficient processes. Our multifunctional and global approach enables us to exploit synergy potential and thus improve the competitiveness of Bosch.
In-house. And around the world.
Efficient solutions. Working effectively.
Finance and Accounting
We support the Bosch Group in all central accounting processes, from the digitization of invoices up to the validation of all relevant documents, as well as taking care of the general ledger, and creditor and debtor management for all outgoing and incoming payments. We work continuously on the improvement of our processes.
Marketing and Sales
We ensure the excellence of the global customer contact management of the Bosch group – currently in more than 40 countries and in 26 languages. We support marketing and sales activities throughout the entire Customer Journey and across all channels. With our omni-channel platform we communicate by phone, e-mail, fax, messenger services and social media. We also provide a central knowledge database.
Human Resource Management
We provide comprehensive Human Resources Services for optimal support of Bosch associates. We deliver full payroll accounting management and provide targeted recruitment support, for example in the form of international assignment services. For operations, we offer an easily accessible Human Resources Front Office and professional, prompt IT support.
We support purchasing through the provision of standardized processes. We conduct a best price analysis to select the most cost-effective sources and offer full first and second level support for all incoming requests, purchasers and suppliers. We also provide complete management of the Bosch eCatalogue platform.