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Service Solutions

Our location in Costa Rica: Heredia

View of a volcano in Costa Rica

Opened in 2015, the Bosch Service Solutions site in Costa Rica has rapidly grown over the years. Its team of c. 250 employees provides services to the North America and Latin America regions. We are located close to the center of Heredia – a vibrant city known for the National University of Costa Rica and many technology colleges. As a result, we are a young and dynamic team of multilingual, multicultural and well-educated professionals – and we are always looking for new colleagues.

A practical location with international reach and a pleasant working environment.

Well connected

Our offices are well-connected to the city center and airport.

Well equipped offices

Our offices are new, pleasant and equipped with state of the art technology.


Working predominantly in English and Spanish, we cover projects from Canada to Tierra del Fuego.

Our services and focus

Our main client and focus is the Bosch Group. We service different Bosch units from Germany, USA, Canada, Mexico, Columbia, Peru, Paraguay and Equador. We predominantly focus on the following areas:

  • Business Process Outsourcing in the areas of finance (e.g. invoice coding), HR (e.g. payroll master), logistics, procurement (e.g. order desk) and ICT support
  • Technical support (L1, L2 and development)
  • Content development
  • Mobility solutions
  • Customer care
  • E-Commerce

Investment in training capabilities

Bosch Service Solutions is an attractive employer. We invest not only in the recruitment of new associates but also in nurturing talent and offering long-term career opportunities. Recently we have established a Leadership Programme aiming to further the careers of Team Leaders and help them achieve the position of supervisor. In 2018 alone, we have invested in over 6,000 hours of training in the area of time management, managerial competencies and specific skills including excel, project management and so on.

We also offer our associates great benefits.

Woman smiling and looking into the camera



  • Private Medical Insurance
  • Life Insurance
  • Dental Plan 100%
  • Yearly $100 for glasses or contact lenses

Woman smiling and looking into the camera
Elderly couple looking at the camera smiling



  • I choose (travel, food, education or pension)
  • Pension Fund (up to 5% by Bosch)
  • Referral Bonus
  • Bicycle Parking
  • Transportation from main cities
  • Discounts with hotels, restaurants, gyms.
  • Tuition Reimbursement

Elderly couple looking at the camera smiling
Son is sitting on his father's shoulder, they both smile at the camera

Leave days


  • Seniority Days (up to 8)
  • Paternity Leave
  • Maternity Leave
  • Marriage Leave
  • Work from Home
  • Bridge Days
  • Extra vacations days
  • Bereavement Leave

Son is sitting on his father's shoulder, they both smile at the camera

Job advertisements and contact with our HR team in Costa Rica

Take a closer look at our job advertisements.

If you have any questions, do not hesitate to contact our HR department.

We look forward to hearing from you.

Carla Chaves
Tel.: +506 4102-0235
Mobile: +506 6017 0055