Our location in Costa Rica: Heredia
Opened in 2015, the Bosch Service Solutions site in Costa Rica has rapidly grown over the years. Its team of c. 250 employees provides services to the North America and Latin America regions. We are located close to the center of Heredia – a vibrant city known for the National University of Costa Rica and many technology colleges. As a result, we are a young and dynamic team of multilingual, multicultural and well-educated professionals – and we are always looking for new colleagues.
A practical location with international reach and a pleasant working environment.
Our offices are well-connected to the city center and airport.
Well equipped offices
Our offices are new, pleasant and equipped with state of the art technology.
Working predominantly in English and Spanish, we cover projects from Canada to Tierra del Fuego.
Our services and focus
Our main client and focus is the Bosch Group. We service different Bosch units from Germany, USA, Canada, Mexico, Columbia, Peru, Paraguay and Equador. We predominantly focus on the following areas:
- Business Process Outsourcing in the areas of finance (e.g. invoice coding), HR (e.g. payroll master), logistics, procurement (e.g. order desk) and ICT support
- Technical support (L1, L2 and development)
- Content development
- Mobility solutions
- Customer care
Investment in training capabilities
Bosch Service Solutions is an attractive employer. We invest not only in the recruitment of new associates but also in nurturing talent and offering long-term career opportunities. Recently we have established a Leadership Programme aiming to further the careers of Team Leaders and help them achieve the position of supervisor. In 2018 alone, we have invested in over 6,000 hours of training in the area of time management, managerial competencies and specific skills including excel, project management and so on.