Top job offerings @ Bosch Service Solutions

Do you enjoy helping other people? Then you have come to the right place. As a Technical Support Agent, you work for a software tool that provides workshops with all necessary functionalities needed in one platform to ensure their best operational efficiency and a high level customer experience for both the workshop employees, managers and their customers.

Location: Chengdu, China

Do you enjoy helping customers to discover solutions? You would like to become part of a dynamic and humorous team? As a German native speaking Customer Service Expert, you will identify malfunctions in the Avaya systems and implement the configurations via remote. We'd like to hear from you.

Location: Magdeburg, Germany

Are you flexible and able to respond to different situations? Do you keep calm and maintain an overview even when things get hectic? Do you see yourself here again, then join us and strengthen our team! You will answer emergency calls and initiate the rescue chain and the care of the persons involved in the accident. You will also take calls from customers, technicians and authorities.

Location: Magdeburg, Germany

Do you enjoy helping customers to find solutions? As a german native speaking Customer Service Expert, you will receive and answer a variety of customer enquiries via telephone and mail.Join our Team!

Location: Leipzig, Germany

Do you enjoy helping customers to find solutions? As a german native speaking Customer Service Expert, you will offer advice via telephone and mail to existing customers on the private insurance portfolio, without sales pressure.Join our Team!

Location: Leipzig, Germany

Do you want to influence the future of service and shape customer experience for some of the world's leading brands? As a Network Engineer you will be supporting the global team regarding Cisco network environment, maintains the network monitoring services, documentaions, network reviews and firewall reviews.

Location: Manila, Philippines

As a Salesforce Developer you will be part of the global Bosch Service Solutions Salesforce team with team members in currently four countries. You are responsible for delivering and supporting the design of Salesforce applications to business (internal) or customers (external). The ideal candidate will have a solid understanding of Code – No Code approaches on at least the core Salesforce Clouds and have the ability to provide hands on technical expertise for Salesforce projects. Do you like to be part of our great team?

Location: Manila, Philippines

You will handle customer enquiries in writing and by telephone in Danish and support customers with their extensive requests concerning digital topics such as vehicle apps. Will you be part of our team?

Location: Lisbon, Portugal

Do you want your voice to be a helping hand and have a positive impact in someone’s life? Then join us at Bosch Service Solutions in Portugal! As a Service Operator, you will handle passengers trapped in our clients elevators, in the Nordic market, as well as processing maintenance alarms for units in the respective countries.

Language fluency: Danish / Swedish / Norwegian / Finnish (fluency in 2 or more of these languages is highly preferable)

Location: Lisbon, Portugal

Do you have an affinity for negotiation and technical EDI experience? Be part of our experts team and so influence the future of logistics services.It will be a great match if your passion for communication is combined with the one for logistics processes and tools.

Location: Timisoara, Romania

Are you interested to explore Technologies and take ownership on objectives? Be part of the mission to influence the future of technology. Join us on board to be part of our Java specialists team. (Remote work is possible)

Location: Timisoara, Romania

Are you interested to explore Technologies and take ownership on objectives? Be part of the mission to influence the future of technology. Join our Embedded System team.

Location: Timisoara, Romania

Your passion for technical systems is combined with the one for managing projects? If you have experience in warehouse operations and in SAP modules, come and join our experts team and so be involved in global rollout projects.

Location: Timisoara, Romania

Do you have an affinity for accounting and German skills? If you have any experience within the field, come and join our team. It will be a great match if your passion for communication is combined with the one for numbers.

Location: Timisoara, Romania

This role is a classic new business hunting role, consultatively selling transformational technology-led service solutions into the Automotive/Mobility sector. The good news is that there is little need for cold calling given how well established the Bosch Group is in the world of Mobility. This role is extremely collaborative and will require great team working skills combined with an ability to inspire customers with creative solutions to their current and future challenges.

Location: Liverpool, United Kingdom

Do you want to be our Social Media Team Leader? You will manage a team of Customer Service Associates to provide a first-class customer contact and customer journey. You will be responsible to provide a value-add service that enhance the customer service and builds our brand service reputation.

Location: Liverpool, United Kingdom

Provide a tailored, friendly and professional service, Handle all customer interactions in a prompt, professional and knowledgeable manner.

Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience. Provide a value add service that enhances the customer experience and builds our brand and service reputation. Capture, maintain and ensure quality of customer data.

Location: Liverpool, United Kingdom

Through strong leadership, manage a multilingual team of Sales & Customer Service Associates to provide a first class customer contact to ensure the customer on-boarding journey and customer care journey is as smooth as possible, resolving queries Right First Time in a prompt, friendly and professional manner. Coaching, developing and motivating the team to maximise performance and meet revenue targets. Build and promote a positive work culture, which promotes the delivery of excellence. Providing a value add service that enhances the customer experience and builds our brand and service reputation. Channelling communication to ensure key stakeholders are kept abreast of the campaign performance and challenges. Identifying, highlighting and escalating any service related issues, incidents or trends. Delivering and maintaining both individual and team targets.

Location: Liverpool, United Kingdom

The Workforce Management Real Time Analyst/Steering is responsible for the intra-day management and tactical planning of Customer Service queues. The Real-time Analyst provides world class expertise to our operations supporting our clients.Serving as a lead, the role will analyze current and historical trends to ensure optimal service levels and other key performance metrics on a daily and interval basis to ensure staffing levels coincide with contact center projections.

Location: Fort Lauderdale, Florida