Services for the ICT industry
The perfect basis for new success stories
The telecommunications market is at the center of digitization – making it one of the most dynamic industries in the world. In the face of fierce competition and ever-increasing customer demands, success will be confined to those suppliers who can serve the market with new products and services. Many of the new services, however, go beyond the actual core business. Based on a variety of different service platforms, they require the expertise of external partners. Bosch Service Solutions therefore offers a comprehensive service package, ranging from effective telesales to helpdesk solutions and professional social media management.
Multi-skill teams facilitate synergy effects, leading to greater efficiency
Create new sales potential by reaching new customers through new sales channels
Multi-lingual, multi-channel customer service from specially trained associates
Customized solutions for your success
increase in customer recovery rate for a leading Spanish telecommunications company.