Services for the retail industry
Innovative solutions for a new shopping experience
The retail sector is facing major challenges: globalized markets, rising price pressure, changes in buying habits among customers due to online business and comparison portals. Under these circumstances, it is becoming increasingly important to offer the customer a unique brand experience and to present tailor-made solutions at all touchpoints. We can offer you the right services for these contact points. This creates a clear competitive advantage for your company.
Service design expertise
We design individual solutions for you across all channels – e.g. hotline, e-mail, or chats
Multi-lingual and global
With our international network, we offer our 24/7 services in approx. 40 languages
Payment transactions can be implemented in compliance with PCI requirements
Customized solutions for all requirements
of customers buy more after a positive customer experience.