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Service Solutions

Team Leaders

Be the link between your team and Operations Manager

A group of employees are smiling into the camera

As a Team Leader you are the link between your team and the Operations Manager. You build up your own team of service-agents and are responsible to keep them performing on a high level. You create reports for your managers as well as customers and take care of the day-to-day business. Additionally, you support the creation of new processes as well as their implementation into projects.

Your profile

You can motivate others and you are open-minded, empathetic yet assertive. You work responsibly, and are goal-orientated and pro-active. You represent a well-structured function with good time-management.

Top attributes

Motivate others

Empathetic

Leader

Goal-oriented

Organized with a structured approach

Good time management

Get to know some of our Team Leaders: