More transparency, more growth for your leasing business
Your key to profitable growth: Create seamless service experiences, boost your process efficiency, and strengthen customer loyalty – with Bosch Connected Fleet Services.
Increasing complexity in the fleet business demands new answers
The primary challenges in the fleet business are rising cost and margin pressure, the transformation driven by electrification and software-defined mobility, growing compliance and governance requirements, uncertainties in vehicle availability and procurement, as well as a lack of transparency and high complexity in cross-partner processes.
One service hub. All processes. Your complete success.
Our answer is a central service hub: the single point of contact for the end-to-end administration of your entire fleet operation, which seamlessly integrates your systems and partners as needed. At the heart of this hub, we bundle all interactions in the Driver & Customer Interaction Center (DIC/CIC) and manage Roadside & Emergency Assistance (RSA/EA) as well as Service, Maintenance & Repair (SMR) – field-proven and scaled based on over 52 million connected vehicles.
Unified Communication Platform
Consolidates all communication with drivers, fleet managers, and partners in one place – from phone calls to emails.
AI-Powered Automation
Reduces processing times and costs by automating standard inquiries and supporting employees in real time with our Conversational AI (chatbots, voicebots, Agent Assist, intelligent search, and live translation).
Mobility Service Platform
Coordinates all service management – from breakdowns and accidents to workshop approvals – on a central platform for faster decisions and minimal downtime.
Full Transparency & Seamless Integration
The result is full control over an end-to-end administered fleet operation that is connected, scalable, and consistently customer-oriented.
Results that boost your profitability and customer satisfaction.
The result is full control over an end-to-end administered fleet operation that is connected, scalable, and consistently customer-oriented.
Bosch Connected Fleet Services
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More than a solution – A partnership for the future.
Technology is only half the success. The other half is trust. As a stable and innovative partner, we stand for the highest quality standards, maximum data security, and a long-term, collaborative partnership on equal footing.
Request your personal demo
Schedule a personal demo and discover how Bosch Connected Fleet Services optimize and automate your processes in practice.