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Emergency Assistance from Bosch

A comprehensive emergency management system that accompanies and protects your customers in every situation.

A woman walks through a parking garage and is watched by a man in the car.

Give your customers a guardian angel for every journey

Your customer's need for safety does not end when they get out of their car. Emergency Assistance from Bosch is a holistic emergency solution that guarantees safety far beyond the vehicle. Our technology offers your customers fast and reliable help in emergency situations - whether in the car, on foot or at home. Provide your customers with a comprehensive safety net with smartphone-based incident detection, seamless integration with OEM customer apps, and our extended partner network for emergency services.

360° Safety

Offer your customers security whenever they need it - inside and outside of the vehicle.

Fast response time

Always assure your customers fast help at the push of a button - direct contact to the control center, day and night.

Seamless partner network

Seamless collaboration with local relief and rescue services simplifies and accelerates processes.

Benefits for you and your customers

Emergency Assistance from Bosch Service Solutions extends your safety offer far beyond the vehicle. This comprehensive solution, which can also be integrated into an existing app, is available to your customers in any emergency situations - whether health or safety-related. With the ability to call for help anywhere, anytime, Emergency Assistance not only improves the immediate sense of security, but also promotes trust in your brand. Leverage our IoT expertise and strong partnerships to offer a holistic 360° emergency solution that supports in-vehicle and all activities outside of the vehicle.

Benefits for you

  • Global coverage
  • Existing emergency partner network
  • White label solution
  • Seamless app integration
  • User-centric solution
  • Positive brand perception in different areas of life

Benefits for your customers

  • Immediate help in case of personal emergencies
  • Accompaniment in uncertain situations
  • Increased sense of safety inside and outside the vehicle

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Frequently asked questions about Emergency Assistance from Bosch

Emergency Assistance from Bosch is a comprehensive emergency management system that provides safety not only in the vehicle, but also on foot or at home. It is a smartphone-based solution. In the event of a medical emergency or in dangerous situations, your customers are directly connected to the Bosch control center at the push of a button. Here they are not only looked after professionally and multilingually, but they also receive help quickly. Bosch associates use position and user data to provide targeted, decisive support.

The solution detects emergencies via a smartphone app, regardless of whether the user is in the car, on foot or at home. In the event of a detected emergency, our service experts will immediately organise help. This provides a comprehensive safety net for all situations.

Yes, Emergency Assistance from Bosch is specifically designed to be seamlessly integrated into existing customer apps from OEMs. This allows vehicle manufacturers to offer their customers an advanced security solution that is directly accessible through the familiar environment of their own app.

For OEMs, Emergency Assistance from Bosch offers global reach in more than 50 countries, integrated IoT service expertise, strong technology partnerships, and independent, user-centric solutions. It enables the expansion of security features and seamless app integration to offer a 360° emergency solution.

With the ability to call for help anywhere, anytime, Emergency Assistance from Bosch improves users' immediate sense of security. It accompanies customers in unsafe situations and ensures that local emergency services are informed immediately. This not only promotes trust in the brand, but also provides a true 360° security solution.

Why Bosch is the right partner for you

Integrator expertise

We have extensive expertise acquired over many decades as a leading player in the automotive sector.

Comprehensive platform

We offer a complete package of modular end-to-end solutions – from a single source.

Full integration

We cover the entire value chain – including hardware, software and personnel.

Perfect service

We work in the background with OEM solutions, freeing up your resources to focus on your customers.

We speak your language

We currently offer our services in over 40 countries and 20 languages.

Global network

Our services are coordinated worldwide thanks to local service centers and partners on site.

Get in touch with Bosch Service Solutions

Ready to elevate your mobility services? Write us an email or give us a call, and let's drive innovation together!

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