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BOSCH SERVICE SOLUTIONS

Elevate your business

Service design for an inspiring brand experience and efficient customer interaction

We develop innovative business models based on the latest technology in order to create an inspiring brand experience for your customers. Discover how to move your business forward with our tailored Customer Experience, Mobility and Monitoring services – bringing you closer to your customers and making you more effective in the face of competition.

Frost & Sullivan Award

As pioneers in the Business Process Outsourcing sector, we are pleased to have won the Frost & Sullivan's 2018 Technology Leadership Award.

This prestigious consulting company honors the end-to-end implementation of digitization through the use of Robotic Process Automation and Artificial Intelligence. They were implemented into a holistic strategy to improve the entire service chain.

We have the right solution for you

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Customer Experience Services

How can you make every contact with your products and every interaction with your services an inspiring, unique experience? How do you differentiate yourself from the competition? How do you turn your customers into enthusiastic ambassadors of your brand?

Highway interchange with cars, viewed from above.

Mobility Services

How do you offer as much comfort as possible to your customers? How do you fulfill their desire for independence and maximum safety? And how do you achieve this as efficiently and effectively as possible - with highest quality and reliability?

Mountains with elevator.

Monitoring Services

How do you maintain the best overview of your infrastructure? How do you monitor and ensure the maximum safety of your fleet and cargo in order to achieve the greatest possible efficiency of your transport? 24 hours per day, seven days per week, all year round – worldwide?

Intersection viewed from above at night.

Business Services

As specialists for service design with cross-industry experience, we take over the business processes of our Bosch clients. Our innovative services excel through the use of advanced technologies in order to create more efficient processes and enhance service quality on a sustainable basis.

Pit stop in motor racing.

Shared Services

As an internal service provider, we support Bosch departments by pooling transactional and administrative tasks to increase efficiency. We help to create more efficient processes, leverage synergy potential and enhance service quality by using advanced digital technologies combined with a cross-functional and global approach.

People. Experience. Stories.

Press

Trucks at the gate of the secure car park in the port of Calais

First Bosch Secure Truck Parking location in France

Press release I May 2020 I Service Solutions

Now that we have our first location in France, we are delighted to be able to provide secure parking spaces at such an important transport hub like the harbor of Calais.

Dr. Jan-Philipp Weers, Head of Bosch Secure Truck Parking

Lone worker for saw work in the forest, protected by Bosch GuardMe

Bosch GuardMe protects lone workers and enables quick help in emergencies

Press release I May 2020 I Service Solutions

  • 24/7 protection for lone workers
  • GuardMe app uses smartphone to detect emergencies
  • Certified solution meets the requirements for personal emergency signal systems

eCall Illustration

Bosch launches its eCall solution in India

Press release I December 2019 I Service Solutions

We needed to create a solution wherein car drivers from all over India can have an audio connection in an emergency and can receive fast help through the fire brigade, police and ambulance service.

Stefan Gross, Head of Mobility Services at Bosch Service Solutions

Omnichannel and Mobilephone

Bosch Service Solutions enhances Customer Services with Salesforce

Press release I November 2019 I Service Solutions

Cloud technologies such as Salesforce solutions, in conjunction with other technologies, form one of the three building blocks of our service design method.

Jörg Fischer, Chief Digital Officer at Bosch Service Solutions

Truckers can now book parking lots in Neu-Isenburg via the Bosch platform.

Bosch Secure Truck Parking begins cooperation with REWE

Press release I July 2019 I Service Solutions

We are very satisfied with the cooperative arrangement and are so convinced by the Bosch concept that we are currently exploring cooperative options for more of our logistics locations.

Sebastian Edel, REWE

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