BOSCH SERVICE SOLUTIONS

Elevate your business

Service design for an inspiring brand experience and efficient customer interaction

Welcome to Bosch Service Solutions. We develop innovative business models for you based on the latest technology in order to create an inspiring brand experience for your customers. Discover how to move your business forward with our tailored Customer Experience, Mobility and Monitoring services – bringing you closer to your customers and making you more effective in the face of competition.

As pioneers in the Business Process Outsourcing sector, we are pleased to have won the Frost & Sullivan's 2018 Technology Leadership Award.

This prestigious consulting company honors the end-to-end implementation of digitization through the use of Robotic Process Automation and Artificial Intelligence. They were implemented into a holistic strategy to improve the entire service chain.

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We have the right solution for you

A crowd stands in a beam of light. They raise their arms in the air.

Customer Experience Services

How can you make every contact with your products and every interaction with your services an inspiring, unique experience? How do you differentiate yourself from the competition? How do you turn your customers into enthusiastic ambassadors of your brand?

Our solutions for you

Highway interchange with cars, viewed from above.

Mobility Services

How do you offer as much comfort as possible to your customers? How do you fulfill their desire for independence and maximum safety? And how do you achieve this as efficiently and effectively as possible - with highest quality and reliability?

Our solutions for you

Monitoring Services

How do you maintain the best overview of your infrastructure? How do you monitor and ensure the maximum safety of your fleet and cargo in order to achieve the greatest possible efficiency of your transport? 24 hours per day, seven days per week, all year round – worldwide?

Our solutions for you

Intersection viewed from above at night.

Business Services

As specialists for service design with cross-industry experience, we take over the business processes of our Bosch clients. Our innovative services excel through the use of advanced technologies in order to create more efficient processes and enhance service quality on a sustainable basis.

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Shared Services

As an internal service provider, we support Bosch departments by pooling transactional and administrative tasks to increase efficiency. We help to create more efficient processes, leverage synergy potential and enhance service quality by using advanced digital technologies combined with a cross-functional and global approach.

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People. Experience. Stories.

Press

With Bosch Secure Truck Parking, reserve parking spaces on the Aral Uhrsleben service area

Freight forwarders can have up to 80% of the the parking fees reimbursed by submitting them to the Federal Office for Goods Transport (BAG).

Dr. Jan-Philipp Weers, Head of Bosch Secure Truck Parking

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Change in the Board of Management of Bosch Service Solutions

Press release I October 2018 I Service Solutions

I am very much looking forward to my new duties and the associated challenge. I am convinced that we will continue the success story of the dynamic service division.

Henning von Boxberg

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Secure Truck Parking: new parking facilities in the Port of Hamburg

Press release I September 2018 I Service Solutions

Together with Cruise Gate Hamburg and Logistik-Initiative Hamburg, we are creating the conditions for economical and environmentally-friendly parking management to work.

Dr. Jan Philipp Weers, Head of Bosch Secure Truck Parking

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Bosch offers new breakdown service - quick and uncomplicated assistance on the road

Press release | June 2018 | Service Solutions

We are delighted to support Bosch with our network and technology. Customers will benefit from yet another innovative mobility solution that makes their lives easier.

Santosh Satschdeva, MySchleppApp founder and Chief Executive

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