Pilot project sets new standard for digital services at truck stops

• Seamless integration of digital meal vouchers into booking and payment processes for truck parking spaces
• Automated issuance of tiered vouchers via e-guma – available for payments made online and at the parking lot's ticket machine
• Transparent recording of all voucher transactions and connection to the truck stop’s local point-of-sale system

Frankfurt am Main – Bosch Road Services and e-guma are digitalizing truck stop operations. A pilot project has been running at the BREAK Autohof Hamburg-Nordheide since October 2025, which fully automates the issuing and redemption of meal vouchers – from parking and payment to the restaurant’s cash register. The solution combines the platform expertise of Bosch Road Services with the voucher technology of e-guma, which is used by more than 1,500 companies in the catering, hotel, leisure, and tourism industries.

Upon entry, license plate recognition automatically registers the vehicle. At the payment machine, drivers select their parking duration and pay as usual. Every driver who pays on-site at the machine then automatically receives a meal voucher in the form of a QR code. The issued vouchers follow a tiered value model and are generated immediately via the e-guma system and printed out at the payment machine.

In the restaurant, the QR code is simply scanned, validated, and reported back to the system in real time. All issuing and redemption processes are centralized and seamlessly integrated into the truck stop’s point-of-sale system.

Drivers who reserve their parking space in advance via the Bosch Road Services platform also receive their voucher digitally with the reservation confirmation – without additional steps or media disruption. "This solution creates a fully digital process that offers convenience for truck drivers and reduces the organizational burden on truck stops. The integration shows how efficiently modern services can be combined with existing structures," explains Dr. Jan-Philipp Weers, Director of Bosch Road Services.