Bosch Vehicle and Occupant Care: Range of services for automated driving and shared mobility
Already today we are working on service offerings for the future mobility mix i.e. autonomous driving. The industry is getting ready and explores how the safety and security standards can be met when talking about autonomous car sharing with no driver on board anymore or what will happen in the event of a medical emergency? Bosch is working on the realization of the use case for mobility service providers to solve the cost intensive problem of not being able to detect the contamination (i.e. smoking) or vandalism of a fleet vehicle to one single customer.
Pains of Mobility Service Providers
- Cleaning costs are too high!
- Vehicles cannot be used due to violence attacks!
- Our customers need to feel save!
What we do
With Bosch Vehicle and Occupant Care Services, we monitor the vehicle interior and the passengers. Our specially trained employees have a de-escalating effect on passengers in critical situations and can call in intervention partners if necessary.
Pains of Mobility Service Providers
- Cleaning costs are too high!
- Vehicles cannot be used due to violence attacks!
- Our customers need to feel save!
Occupant Care
- User identification (to unlock personalization)
- Violence & assault (to protect passenger and vehicle)
- Mood & activities (to serve optimal comfort and safety based on passenger profile)
- Critical health status (to initiate emergency call)
Vehicle Care
Objects - to detect forgotten items
Dirt detection - to detect moister and dirt
Fire intervention - to detect fire inside of the vehicle
Video monitoring - for remote assistance
Air quality - to detect cigarette smoke or stagnant air
Vandalism - to detect graffiti, scratches, broken displays
Occupation - to detect if people leaving plus seat occupation
How you benefit from our service:
Increased asset protection reducing fleet relevant costs
Realizing a higher customer satisfaction with ensuring more comfort and security peace of mind for the end-customers
Minimization of downtimes due to higher transparency
How the driver benefits from Bosch Vehicle and Occupant Care:
- Establishes the highest ride comfort
- Assuring passenger safety
- Supporting passengers in various aspects of their journey
- Detecting health issues and organizing professional help
- Guaranteeing best condition of the vehicle used – interior and technical status
Why Bosch is the right partner for you
Integrator expertise
We have extensive expertise acquired over many decades as a leading player in the automotive sector.
Comprehensive platform
We offer a complete package of modular end-to-end solutions – from a single source.
Full integration
We cover the entire value chain – including hardware, software and personnel
Perfect service
We work in the background with OEM solutions, freeing up your resources to focus on your customers
We speak your language
We currently offer our services in over 40 countries and 20 languages
Global network
Our services are coordinated worldwide thanks to local service centers and partners on site