Bosch xCall Management: One button to integrate various mobility services for the next level of customer centricity
With our xCall solution, we offer quick and easy access to a 360° customer experience. Bosch can provide a single point of direct contact for your customers for all services, giving them the confidence that we are taking care in any situation, no matter whether in the case of an accident, roadside assistance request or a lost car key – In any situation they find themselves in, your customers can count on our service experts. For unique, rapid and straightforward service support, the xCall solution is the right choice to enter the next level of customer centricity.
How you benefit from our service:
Increased customer centricity and next level customer experience
Trust building effect – driver can rely on manufacturer in any situation
Higher efficiency and cost reduction due to synergies in the service delivery
Single point of contact (SPOC)
High brand identification of service agents
Increased flexibility – integration of additional services is easily possible
How the driver benefits from Bosch xCall:
- Peace of mind mobility for the end customer
- Ease of use with always receiving the right help
- Single point of contact (SPOC)
Why Bosch is the right partner for you:
We have extensive expertise acquired over many decades as a leading player in the automotive sector.
We offer a complete package of modular end-to-end solutions – from a single source.
We cover the entire value chain – including hardware, software and personnel
We work in the background with OEM solutions, freeing up your resources to focus on your customers
We speak your language
We currently offer our services in over 40 countries and 20 languages
Our services are coordinated worldwide thanks to local service centers and partners on site