Bosch Workshop Support Services: Automated front and back-end solutions for workshops
What we do
When a vehicle needs to be repaired, we automate communication between customers and workshops. We prepare diagnostic data and provide it to the workshop, the customer receives the appointment confirmation by email and SMS.
Challenges of Mobility Service Providers
- The cleaning costs are too high!
- Vehicles cannot be used due to vandalism!
- Our customers need to feel safe!
This is how you benefit from our service:
Optimization of workshop processes
Optimization of the utilization of own workshop capacities
Fully digitized front and back-end solution
Faster and more consistent processing of customer requests
Improving the customer experience through smooth processes
Automated communication reduces manual effort
This is how the driver benefits from Bosch Workshop Support Services:
- We take care of the organizational tasks, find the right workshop and make an appointment
- More transparency in work packages and time expenditure
- Can rely on original or approved OEM spare parts to be used
Why Bosch is the right partner for you
Integrator expertise
We have extensive expertise acquired over many decades as a leading player in the automotive sector.
Comprehensive platform
We offer a complete package of modular end-to-end solutions – from a single source.
Full integration
We cover the entire value chain – including hardware, software and personnel.
Perfect service
We work in the background with OEM solutions, freeing up your resources to focus on your customers.
We speak your language
We currently offer our services in over 40 countries and 20 languages.
Global network
Our services are coordinated worldwide thanks to local service centers and partners on site.
Get in touch with Bosch Service Solutions
Ready to elevate your mobility services? Write us an email or give us a call, and let's drive innovation together!