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Bosch Workshop Support Services: Automated front- and backend solutions for workshops

A mechanic stands in front of an open bonnet and holds a tablet in his hand.

What we do

If a vehicle needs to be repaired, we automate the communication between customers and workshops. We prepare diagnostic data and make it available to the workshop. The customer receives the appointment confirmation via email and SMS.

How you benefit from our service:

Optimization of workshop processes

Optimization of own workshop capacity utilization

Fully digitalized front- and backend solution

Faster and consistent handling of customer queries

Increase of customer experience through smooth processes

Automated communication decreases manual effort

How the driver benefits from Bosch Workshop Support Services:

  • We take care and speed up the organizational task of finding the right workshop and making an appointment
  • Increased transparency on work packages and time required
  • Can trust that OEM original or approved spare parts are being used

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Why Bosch is the right partner for you:

Integrator expertise

We have extensive expertise acquired over many decades as a leading player in the automotive sector.

Comprehensive platform

We offer a complete package of modular end-to-end solutions – from a single source.

Full integration

We cover the entire value chain – including hardware, software and personnel

Perfect service

We work in the background with OEM solutions, freeing up your resources to focus on your customers

We speak your language

We currently offer our services in over 40 countries and 20 languages

Global network

Our services are coordinated worldwide thanks to local service centers and partners on site

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